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Background

The moral of this story is that you can make a difference. Although it's about Swanage in Dorset, it could apply to your area just as well.

I have been disabled for nearly 50 years and thought I was fully aware of the pavements, kerbs and obstacles to mobility in Swanage, and that the situation was reasonable - until there was a change in my condition, forcing me to use a wheelchair and mobility scooter. I found out the hard way.

The height of pavements coupled with the lack of drop kerbs at junctions are a nightmare for the unwary - and not just for people who rely on wheelchairs or mobility scooters. This applies to users of prams and baby buggies too. Quite often, people who are already vulnerable are forced out into the street, competing for space with fast moving cars.

The County Council's policy is not to install drop kerbs at junctions if there a crossing point within 100 metres. This policy relies on the goodwill of householders not to park in front of their own drop kerbs, a fact of which I'm sure they're unaware. Apart from that, is a detour of up to 200 meters acceptable?

Due to the lack of drop kerbs much of Swanage is inaccessible to me unless I drive my mobility scooter off the pavement and in the road. The law prohibits these scooters from travelling faster than 8mph. Is that what the authorities really want? Mobility scooters holding up traffic because they can't use the pavements?

If the people in charge had to put up with 200 metre detours to cross the road, the possibility of having to retrace their steps or going home because cars or rubbish sacks were obstructing the pavement, or having to walk in the road 90% of the time to get anywhere, we'd soon have a change in policies.

What I Did - 2004/2005

In 2004 I set about trying to change the situation in Swanage. I discovered that Alison Stockley, manager of the Tourist Information Centre, had already conducted a survey of the town centre some months earlier and passed her recommendations for improvements through the Clerk to the Town Council on to the Highways Department at Dorset County Council.

The survey had been ‘filed’ and was eventually found and a copy sent to me. I started my campaign "Accessible Swanage" and with the backing of local MP Jim Knight, I contacted decision makers at local, district and county level and found that they were all interested in getting changes made, but everybody was waiting for somebody else. A not-too-unusual situation I was told.

All that was needed was co-ordination, a task I set myself. Therefore it was great to see the first new drop kerb being installed at the High Street end of Institute Road. Before this was built, mobility scooter and electric wheelchair users needing to cross there had to make a detour of over 200 metres. (For those who know the town, the length of Institute Road, over the pedestrian crossing to K's Cafe and Amusements, then over Shore Road to the Mowlem Theatre and back along Institute Road again.)

In April 2005 I had a meeting with Jon Munslow, the County Council’s Highways Engineer responsible for Swanage. With Jon on foot and me on my mobility scooter, we travelled round the town centre and along the routes leading to it for two hours. I pointed out the difficulties that existed, and Jon could see for himself the problems caused for me on my mobility scooter.

As a result of this, a programme to install drop kerbs was scheduled! Again, it just goes to show what can be achieved if you want to get involved.

Steve Darrington

01929 422338

Schedule

Following our walk around Swanage,  Jon Munslow at Dorset County Council planned improvements for completion by the end of July 2005. Drop kerbs will be installed:

  • Outside Swanage mail delivery office

  • De Moulham Road at the junction with Victoria Avenue - this will be temporary as there is a major scheme in 2006/07 to replace the existing kerbs and install a proper tactile crossing

  • De Moulham Road at the junction with Walrond Road  - all four corners

  • Walrond Road at the junction with Shore Road

  • Victoria Avenue at the junction with Northbrook Road

  • High Street at the angling shop where the footway narrows

  • Commercial Road at the junction with Station Road

In addition a large 'H' will be painted on the road by the drop kerb outside K's Cafe and Amusements in Shore Road. This will hopefully make drivers of cars and delivery vehicles think twice before parking there.

It took some time for the work to start, during which I was fed up with being unable to cope with the dreadful pavements in Swanage. I was fortunate to have the money to spend on a top-of-the-range mobility scooter with a five inch ground clearance so I can get up and down high kerbs and legally travel on the roads when necessary. You really need a good one that will cope, and if you need a bit of advice, see here.

November to December 2005

By mid-November 2005 work had started on drop kerbs at the junction of De Moulham Road and Victoria Avenue. The major ones at the junction of Walrond Road and De Moulham Road had still not been touched, meaning that there was still no pavement route into town from North Swanage other than on the road.

In Shore Road the replacement of sand on the beach and the new groyne work meant that the only route from North Swanage into town was blocked. Mobility scooters were now being forced to travel in the road, competing for space with cars, buses and other vehicles.

Jon Munslow, the District Highways Engineer, told me that there were plenty more places where improvements could be made and drop kerbs installed, and suggested that I should collate requests for where they should be done. Articles appeared in the Dorset Echo and Swanage Advertiser, while various commercial radio stations reported my campaign.

 

Still Waiting - MP involvement

On 19 January 2006 I sent this letter to the local Member of Parliament:

LETTER TO JIM KNIGHT MP 

In your letter four months ago - dated 15 September 2005 ref: DARR001HP051302 - you stated that you were disappointed that Dorset County Council still had not carried out the work on drop kerbs in Swanage.

Well, how do you feel now, four months later, to hear that they've only done one quarter of what they intended to get done by 31 July 2005?

In April 2005 Jon Munslow, District Highways Engineer, agreed a schedule of works that needed doing, and told me that he intended to get it all done by the end of July. This date has just crept on and on till it's still not completed.

The worst aspect has been that due to the essential works on the beach in Swanage, Shore Road has not been accessible for pavement scooters. This has meant that they have had to travel in the road along most of its length - the kerbs are too high to allow them to go up and down the pavement where the works have been.

That means mobility scooters and cars in the road together, with the knowledge of Dorset County Council.

There is more: there are only two other possible pavement routes into town from North Swanage: Northbrook Road, which is so bad for lack of drop kerbs it cannot even be considered by wheelchair or mobility scooter users; and De Moulham Road.

Right at the beginning of my dialogue with Jon Munslow nearly a year ago, I pointed out that if drop kerbs were installed on the east side of the junction of De Mouham Road and Walrond Road, this would provide the much needed pavement route into the town centre for everybody coming from North Swanage. Despite all my pleading this has still not been done. One little job would have prevented a lot of upset for a lot of people.

So now everybody in North Swanage has been, and still is, forced to travel into town by either going on the road in Shore Road or De Moulham Road, and to travel back by going on the road along De Moulham Road only (Shore Road being one way at the moment).

I pray that neither myself nor anybody else gets injured, though it is very scary to be forced to travel like this.

Enough is enough, I'm going national with this, I've tried to do things reasonably and the media is most interested as to why one little job should take so long, especially when it's putting so many people at risk.

Think of it on TV. The visual is a scathing indictment - mobility scooters being forced out into traffic for most of the length of Shore Road, from Ocean Bay at the bottom of Ulwell Road to the clocktower at the junction of Shore Road with Victoria Avenue - it will look awful on TV for all those responsible for this prevarication.

How many £million for sand on the beach, yet DCC can't find the men to do a couple of drop kerbs?

I await your comments with interest.

Yours sincerely,

Steve Darrington

PS I advised Jon Munslow of Dorset County Council that I would be sending this letter to you at the beginning of the week, and he asked me to hold back for a couple of days to see what he could do.

He has just telephoned me to say that the work is still not being done and he doesn't know when it will be. Apparently, "potholes in the road" anywhere else will always take precedence. Maybe you can get them to do something other than putting you off with a letter, like four months ago. Thanks.

First Stage Completed January 2006

Following the letter above, Richard Bastow of Dorset County Council wrote to me on 25 January 2006 to state that the work would be done without further delay, and it was within about a week.

Jon Munslow came back from holiday and on 3 February 2006 we went around Swanage looking at the works that had been done, and earmarked other areas that he would include in a schedule for the financial year April 2006 - April 2007.

The matters agreed were:

From April 2005's schedule:

(1) drop kerb for Walrond Road/Shore Road -  Jon to follow this up

(2) drop kerb for Northbrook Road/Victoria Avenue - wait to see what the developers have planned

(3) H to be painted outside K's Cafe and Amusements - already built into line painting programme

New areas to be considered for Drop Kerbs

(1) Shore Road at the town end just inside the barrier, enabling (i) a safer crossing point than on the corner by K's Cafe and Amusements all year round, and (ii) a crossing point when the barrier is closed during the day from May to September

(2) the two junctions along Northbrook Road at the Victoria Avenue end

(3) Arkwright's Stores

(4) Priest's Road/High Street

(5) the rest of Northbrook Road

If anybody has other areas they would like to see improved, please contact me and also write to Jon Munslow, District Highways Engineer at Dorchester County Council.

Second Stage

On 31 July 2006 Jon Munslow wrote to say that Dorset County Council has marked out the work to be done in Swanage this year. The locations are:

·                     Shore Road at its junction with Victoria Avenue

·                     Shore Road between the Kays crossing point and the point on the northern side of the tourist information office. This will allow more crossing points to the promenade when the gates are open or closed

·                     Victoria Avenue at the Northbrook Road junction

·                     Victoria Avenue at the De Moulham road junction - they are removing the tactiles because they do not line up and are causing an issue for blind users because the crossing is on a radius curve

·                     Arkwright's Stores area to provide crossing points to link the shops up.

·                     High Street/ Priests Road junction. This is a difficult one to deal with because of the visibility problems at the junction. They think they have come up with a reasonable solution that at least makes thing better for all even if it isn't perfect.

They are looking at the possibility of funding further works along Northbrook Road and will soon be working with the Town Council to improve the area around the train station.

I've already had suggestions for various other places but it's important that we look at these annually, so please let me know where else you think they should be. Thank you. 

Please contact me at s.darrington@btopenworld.com

FURTHER SUGGESTIONS RECEIVED

  • Beach Gardens/Northbrook Road entrance to the central recreation area

  • around Select & Save supermarket, 208 High Street

  • the existing pedestrian crossing in Institute Road at Kays - pavement still too high

  • the existing pedestrian crossing from the Post Office to the Health Centre - only one side is a drop kerb

  • By the fire station where Court Road meets Kings Road opposite Church Hill

Second Stage partially completed

On 7 March 2007 Jon Munslow (Corset County Council Highways Engineer) and I toured Swanage to look at the work carried out and to consider other areas that might require improvement.

We noted two spots that definitely need improvement:

  • by Alfie's Restaurant, Institute Road

  • by the Angling Centre, High Street

It was agreed that a closer inspection of other areas was required and four walks needed to be arranged:

(1) from the Railway Station along Kings Road West to Court Hill
(2) from Arkwright's along the High Street and along Priests Road
(3) from Priests Road along the High Street to Victoria Avenue
(4) from Victoria Avenue along Northbrook Road, (with consideration for access to Beach Gardens recreation area)

I asked if I could be be present, so that the engineers and I could become more aware of each other's requirements.

We agreed that once all the information was obtained, we would consider which work should be completed in what order. Given the financial constraints, I suggested that it might be better to develop two routes half way out of the town centre, rather than one route all the way.

Then there was a change in personnel at Dorset County Council and everything ground to a halt.

 

County Council Initiative February 2007

- so all work ceases in Swanage!

On 13 June 2007 Jon Munslow advised me that Nigel Hamer had taken over the drop crossing programme. Jon told me that the sites we looked at 3 months ago were put on plan and he passed it to Amy Holleyman to inspect and cost up the works. Unfortunately as part of the reorganisation they had, she moved on to another section. Nigel was told the locations and would be programming the works. Jon was sure that Nigel would be able to schedule the programme (as much as they could afford) for the back end of the summer early autumn 2007.

On 24 October 2007 Nigel Hamer suggested this wording for the website:

A report in February 2007 identified 17 centres of population in rural Dorset plus the 2 Agency Boroughs of Christchuch and Weymouth & Portland. Rod Turner is working on the implementation of a co-ordinated approach to identifying and prioritising the dropped crossing programme within these centres of population. This will involve working closely with just a single nominated person per  area. A letter was sent to the Town/Borough/Boroughs on 18th October on the subject of Footway Dropped (Tactile) Kerb Provision to clarify the situation.

When I asked why there had been such a long delay from the report in February 2007 to the letter being sent to Swanage Town Council on 18 October, Nigel replied that they are:

1) carrying out a review of the footway hierarchies prior to the implementation
2) carrying out an assessment of existing tactile paving sites.

He added: "Also, as you are aware, our Highway Management group has undergone a major restructuring exercise over these months. This has resulted in other priorities. The process is ongoing with a proposal that the procedures will be fully implemented before the start of 2008/9."

He agreed to arrange a meeting with me and Rod Turner.

I suggested that he might like to take part in a 'Stroll And Roll' exercise whereby 'able-bodied people who can make a difference' experience trying to get round Swanage in a wheelchair or mobility scooter.

I also advised that I will be looking into a central register of accidents involving the kerbs in Swanage, and perhaps he could put me in touch with his legal team so that the register will be in an acceptable format for them.

Nothing happened.

Over to the professionals in November 2007

2 November 2007 Three years ago when I had the accident that put me in a wheelchair, I started my campaign Accessible Swanage to improve the pavements for users of wheelchairs, mobility scooters and baby buggies.

Now that there is an initiative across the county to provide a consistent approach to the provision of drop kerbs, and I am starting to walk a little again, I must concentrate on trying to earn a living.

The matter is now in the hands of the professional civil servants at town and county council level, so I'll leave it up to them. Good luck!

2 July 2008 The Swanage & Purbeck Rotary Club awarded me (a non-Rotarian) a Paul Harris Fellowship, named after their founder, in honour of my sustained contribution towards the community in making Swanage more accessible. I felt deeply honoured by this and, at the same time, sad that I was too busy to take up the fight again at this stage. Because nothing has happened since I stopped.

November 2008 - sadly since the County Council's Initiative to improve disabled access across the county was launched in February 2007, no work at all has taken place to improve the streets of Swanage.

Swanage Town Council approached me and asked if I would like to put forward my recommendations for drop kerbs in Swanage, so I am helping them with advice when requested.

The following places have now been recommended for Dropped Kerbs:

4 April 2009

1.                   opposite the Select and Save, High Street, Herston;

2.                   Kings Road at the junction with Church Hill;

3.                   Top of Gordon Road;

4.                   between the Corner Restaurant and the Mowlem;

5.                   pedestrian crossing outside K’s, Station Road (existing dropped kerb requires lowering);

6.                   by the fire station where Court Road meets Kings Road opposite Church Hill         

The County Council have been asked to look at these other two places and asked for their guidance:

7.                   De Moulham Road at Battlegate;

8.                   Court Road, outside 4, Bishops Row;

LATEST NEWS

25 November 2010 Time for a review of all that has taken place!. I had a meeting at Swanage Town Hall with the Town Clerk and a Council Officer who has been appointed to help with these matters. Dorset County Council has agreed to another site meeting to assess the situation. More to follow..